For many Working Remote is a fad, or a movement. For me I’ve been doing it for as long as I can remember. Pretty much since I was 19 years old. One of the most important parts of running a remote company is picking the right tools. We carefully tested tools and found these 17 essential tools that keep our business afloat and prospering.
WordPress now powers 30% of all sites on the web, according to the latest figures from web survey provider W3Techs. According to the most recent numbers, for the end of February 2018, WordPress is at 30.0% for absolute percentage of websites, giving it a 60.2% market share for all content management systems. I’ve personally been using it since it was created and it’s the only CMS I recommend.
I first met Alex online when he was working at Thesis Themes. As many know I was the first user of Thesis. In fact it was developed for a network of sites I was running in the early days of WordPress when I was running BlogMedia, Inc.
Later Alex started his own framework called Marketers Delight and I was overwhelmingly pleased with his framework. In fact it’s the framework that runs this site as well as a few clients.
Marketers Delight is a framework with marketing tools built in, it’s also one of the fastest WordPress themes on the planet. I strongly recommend it to anyone who wants a fast site that just works out of the box.
Here at PressTitan we primarily use Digital Ocean & Vultr as our data center providers and each site gets it’s own dedicated VPS, then it’s combined with a premium CDN or our in house Atlas Accelerator, and delivered by the best dns providers in the industry.
The Atlas Accelerator reduces Internet latency on average by 35% ensuring visitors to our site see it faster. As we’ve previously discussed every millisecond counts. Atlas Accelerator is powered by a private network of over 100+ servers in various data centers to be able to serve up content faster to our users.
Currently only our Kronos customers get access to this advanced speed optimization tool. It’s built for insane speed, and performance for the enterprise or high growth customer.
There are a lot of great helpdesk tools out there but for our customers we chose to use HelpScout. It’s simple software that allows all of our technical staff to interact with our customers in a timely fashion. And it allows us to see important metrics to improve our relationships with our customers.
Our internal technology and customer support team uses Slack to have our meetings, and chat about support issues. Slack is a web service for internal private online chat and instant messaging. As well as one-on-one and group/topic chat, it also features cloud-based file storage, video calling, searchable message-history and inline-image viewing.
Skype is still one of my stand out tools to run video calls to talk over projects. it just works even when I’m on the road and the connection isn’t the best. And oldie but a goodie.
We have just started using Zoom to run our video conferencing with clients, our podcasts, our live video sessions. It’s simple and cutting edge. It scales easily for whatever project we want to use it for.
Trello is a web-based project management application originally made by Fog Creek Software in 2011, that was spun out to form the basis of a separate company in 2014 and later sold to Atlassian in January 2017. Simply put Trello is drag and drop project management that keeps me organized and top of long term projects that need my attention.
GSuite powered by Google not only runs our internal company email it powers the email that comes with every account on our platform. It simple and also allows us to share documents, collaborate on spreadsheets, and stay organized. I couldn’t live without it. I love that I can open my email on any computer, tablet, or phone and my information is right there.
InfiniteWP allows users to manage unlimited number of WordPress sites from their own server. InfiniteWP allows us to stay connected and support our clients at ease. Being able to login and troubleshoot, to managing uptime, and update plugins, or clone a server. One of the best tools I’ve ever used for managing lots of WordPress sites.
Currently we use Dropbox for storing our in house plugins, and themes. We also use it for our offsite backups that help keep our clients sites safe, and secure.
ExpressVPN is one of the best VPN providers on the planet. I use it in order to manage client sites for security, and also to constantly maintain a presence of a US IP address, or the IP address of my clients.
FileZilla is a free software, cross-platform FTP application, consisting of FileZilla Client and FileZilla Server. I use it to SFTP into client sites to manage and maintain their platforms.
Moonclerk makes it easy for non-programmers to quickly accept and mange both recurring and one-time payments on their own websites. We use it manage our clients payments. It connects seamlessly to our Stripe Merchant Account.
Stripe is our merchant provider which allows both private individuals and businesses to accept payments over the Internet. Stripe focuses on providing the technical, fraud prevention, and banking infrastructure required to operate on-line payment systems. Without our business would have to rely on expensive tools like Paypal which take a large percentage of our revenue as fees.
Virtual Postal Mail
VPM is a virtual address that we use to receive checks, get postal mail, and act as our registered agent in Las Vegas, Nevada. It’s super easy to use and I check my mail any time of the day, and get it sent to my physical address. It’s simple and affordable.