Are you a digital agency building WordPress websites for clients?
Do you want to focus on what you do best while we handle the technical hosting complexities? This partnership program is designed specifically for agencies like yours.
Our white-label hosting solution allows you to deliver premium WordPress hosting services under your agency brand while we handle all the backend infrastructure, maintenance, and support. You focus on strategy, design, and development – we handle everything else.
Will my clients have access to staging environments during development?
Absolutely. Every project includes a secure staging environment accessible via a temporary URL (e.g., https://staging.presstitan.cloud/yourclient). When you’re ready to launch, we handle domain mapping, URL corrections, and DNS transitions seamlessly. Your clients see a smooth, professional deployment process.
What happens when a client partnership ends? Are there migration fees?
We never charge for migrations – whether moving sites to us or away from us. If a client decides to move to another provider, we’ll migrate their complete website to their chosen hosting company at no cost. This includes full data export, database transfers, and technical handoff documentation. No questions asked, no fees charged.
Who maintains ownership of domains and website assets?
Domain registration can be handled flexibly based on your agency’s preferences. We can register domains under our management for operational efficiency, or domains can remain under your agency or client control. All website content, custom code, themes, and databases belong entirely to your clients.
We provide various premium plugin licenses as part of our service – these are non-transferable but we provide complete documentation for license transitions if clients move elsewhere.
How do you handle website downtime and technical issues?
All technical issues, server problems, and website downtime resolution are included in our hosting fees. We don’t charge for troubleshooting, performance optimization, or fixing technical problems. Our team monitors sites 24/7 and proactively addresses issues before they impact your clients.
How does billing work? Can we invoice clients directly?
You have complete flexibility in how you structure billing with your clients. We collect payment automatically via credit card or ACH on the first of each month (annual billing cycle). You receive 15-day advance notice of upcoming charges and automatic receipts.
Many agencies mark up our hosting fees as part of their service packages – this is completely acceptable and expected. Our competitive pricing leaves room for profitable margins while still delivering exceptional value to end clients.
Do you offer volume discounts for agencies?
We maintain consistent pricing across all partnerships to ensure fairness and simplicity. However, our rates are intentionally positioned well below market competitors. For comparison, services like Maintainn charge similar rates for management alone, excluding hosting infrastructure.
What’s included in your WordPress maintenance package?
Every hosting plan includes comprehensive WordPress maintenance:
- WordPress core updates and security patches
- Plugin and theme updates from original authors
- Performance monitoring and optimization
- Security scanning and malware protection
- Automated backups and restore capabilities
- Database optimization and cleanup
If something breaks on the website due to hosting or maintenance activities, we fix it at no additional cost.
What services are included with every new client setup?
Our comprehensive onboarding includes:
- Premium theme purchase and installation
- Secure staging environment creation
- Essential plugin installation and configuration
- Premium plugin licenses and setup
- Child theme framework preparation
- Domain registration or migration management
- Complete DNS configuration and management
- Analytics and monitoring setup
- Professional website launch coordination
- Legacy hosting account closure assistance
What services fall outside the hosting scope?
We focus on infrastructure and maintenance, while agencies handle creative and strategic work:
Agency Responsibilities:
- Custom theme development and modifications
- Custom post type and field configuration
- Content creation and website population
- Advanced plugin customization (Gravity Forms, WooCommerce, Event Calendar)
- Brand-specific design implementation
- Client training and documentation
This division allows each party to focus on their core expertise while delivering comprehensive solutions to clients.
What else should agencies know about our partnership?
All hosting plans include generous traffic allowances reviewed annually. If client sites experience significant growth, we’ll recommend appropriate plan upgrades during renewal periods. See our Plans page for detailed specifications.
Ready to streamline your agency’s hosting operations? Contact us to discuss how PressTitan can become your trusted hosting partner.