At PressTitan, we’re revolutionizing WordPress hosting by combining cutting-edge technology with genuine human expertise. We believe that great hosting isn’t just about servers and uptime – it’s about empowering creators, agencies, and enterprises to focus on what they do best while we handle the technical complexities.
Join our growing global team and help thousands of WordPress users experience hosting the way it should be: reliable, fast, and backed by people who actually understand WordPress.
Why Work at PressTitan?
Mission-Driven Work: Every day, you’re helping creators launch their dreams, agencies scale their businesses, and enterprises maintain their critical online presence. Your work directly impacts the success of our clients.
Remote-First Culture: We’ve been remote since day one, with team members across multiple time zones. We believe great talent exists everywhere, and we’ve built our processes and culture around distributed collaboration.
Growth Opportunity: As a rapidly expanding company in the managed WordPress hosting space, there are abundant opportunities to take on new challenges, learn cutting-edge technologies, and advance your career.
Work-Life Balance: We respect that our team members have lives outside of work. Flexible schedules, generous time off, and a culture that values results over hours logged.
Continuous Learning: The WordPress ecosystem evolves rapidly, and we invest in keeping our team at the forefront through training, conferences, and certification programs.
US-Based Positions
All US positions are fully remote with preference for candidates in EST or CST time zones for better collaboration with clients and team members.
Sales Specialist
Location: United States (Remote)
Department: Sales & Marketing
What You’ll Do:
- Guide potential clients through the PressTitan hosting solutions that best fit their needs
- Conduct product demonstrations and technical consultations for agencies and enterprises
- Build relationships with web development agencies and WordPress professionals
- Collaborate with marketing team on lead generation and conversion optimization
- Maintain CRM systems and provide detailed sales reporting
What We’re Looking For:
- 3+ years of B2B sales experience, preferably in hosting, SaaS, or web services
- Strong understanding of WordPress ecosystem and web hosting concepts
- Excellent communication skills with ability to explain technical concepts to non-technical buyers
- Experience with consultative selling and relationship building
- Self-motivated with proven track record of meeting sales targets
Compensation: $60,000 – $80,000 base + commission + benefits
Project Manager
Location: United States (Remote)
Department: Operations
What You’ll Do:
- Coordinate complex WordPress migrations and enterprise client onboarding
- Manage client communication throughout project lifecycles
- Work with engineering team to ensure technical requirements are met on schedule
- Develop and optimize project management processes and workflows
- Serve as primary liaison between clients and technical teams during implementations
What We’re Looking For:
- 4+ years of project management experience, preferably in web hosting or digital services
- PMP, Scrum Master, or similar project management certification preferred
- Strong technical background with understanding of WordPress and web hosting
- Excellent organizational and communication skills
- Experience managing remote teams and client relationships
- Proficiency with project management tools (Asana, Jira, etc.)
Compensation: $70,000 – $90,000 + benefits
Global Positions
Open to candidates in Mexico and Philippines. All positions are fully remote with flexible scheduling to accommodate client support needs.
WordPress Engineer
Location: Mexico or Philippines (Remote)
Department: Engineering
What You’ll Do:
- Develop and maintain WordPress hosting infrastructure and automation tools
- Troubleshoot complex WordPress issues for enterprise and agency clients
- Create custom solutions for WordPress performance optimization and security
- Build internal tools and dashboards for hosting management
- Participate in 24/7 on-call rotation for critical system issues
What We’re Looking For:
- 3+ years of professional WordPress development experience
- Strong PHP, MySQL, and Linux systems administration skills
- Experience with Docker, cloud platforms (AWS/GCP), and CI/CD pipelines
- Deep understanding of WordPress core, plugin architecture, and security best practices
- Excellent English communication skills (written and verbal)
- Experience with monitoring tools and incident response
Compensation: $35,000 – $50,000 USD annually (adjusted for local market)
Senior WordPress Engineer
Location: Mexico or Philippines (Remote)
Department: Engineering
What You’ll Do:
- Lead technical architecture decisions for hosting platform improvements
- Mentor junior engineers and conduct code reviews
- Design and implement scalable solutions for high-traffic WordPress sites
- Collaborate with US-based project managers on enterprise client technical requirements
- Drive technical innovation and best practices across the engineering team
What We’re Looking For:
- 5+ years of senior-level WordPress and web hosting experience
- Expertise in high-availability WordPress architectures and performance optimization
- Leadership experience with distributed engineering teams
- Strong background in server management, database optimization, and security hardening
- Excellent English communication skills with ability to explain complex technical concepts
- Experience with enterprise-level WordPress implementations
Compensation: $50,000 – $70,000 USD annually (adjusted for local market)
Customer Support Specialist
Location: Mexico or Philippines (Remote)
Department: Customer Success
What You’ll Do:
- Provide technical support to WordPress users via chat, email, and phone
- Troubleshoot WordPress issues including themes, plugins, and performance problems
- Guide clients through WordPress best practices and hosting features
- Escalate complex technical issues to engineering team with detailed documentation
- Contribute to knowledge base articles and support documentation
What We’re Looking For:
- 2+ years of technical support experience, preferably with WordPress
- Strong understanding of WordPress, web hosting, and common technical issues
- Excellent English communication skills with patience for helping non-technical users
- Ability to work flexible hours to provide coverage across multiple time zones
- Problem-solving mindset with attention to detail
- Experience with support ticketing systems and remote collaboration tools
Compensation: $25,000 – $35,000 USD annually (adjusted for local market)
Senior Customer Support Lead
Location: Mexico or Philippines (Remote)
Department: Customer Success
What You’ll Do:
- Lead customer support team and mentor junior support specialists
- Handle escalated technical issues and complex client problems
- Develop support processes, training materials, and quality standards
- Collaborate with engineering team on product improvements based on customer feedback
- Manage support metrics and reporting to US-based management team
What We’re Looking For:
- 4+ years of customer support experience with at least 2 years in leadership role
- Deep expertise in WordPress troubleshooting and web hosting technologies
- Experience managing remote support teams across different time zones
- Excellent English communication skills with ability to handle difficult customer situations
- Strong analytical skills for support metrics and process improvement
- Experience with support tools, CRM systems, and team management
Compensation: $35,000 – $45,000 USD annually (adjusted for local market)
Benefits & Perks
For All Team Members:
- Fully remote work environment with flexible scheduling
- Professional development budget for courses, conferences, and certifications
- Top-tier equipment provided (laptop, monitor, accessories)
- Annual team retreat (when possible) to build relationships and plan for the future
US-Based Positions:
- Comprehensive health, dental, and vision insurance
- 401(k) retirement plan with company matching
- 20 days PTO + federal holidays + sick leave
- $1,000 annual professional development budget
Global Positions:
- Health insurance stipend or coverage (varies by location)
- 15 days PTO + local holidays + sick leave
- $500 annual professional development budget
- Performance bonuses based on company and individual goals
Our Hiring Process
- Application Review: We review all applications within 5 business days
- Initial Interview: 30-minute conversation about your background and interest in PressTitan
- Technical/Skills Assessment: Role-specific evaluation (coding challenge, sales scenario, etc.)
- Team Interview: Meet potential colleagues and discuss collaborative working style
- Final Interview: Leadership conversation about culture fit and career goals
- Reference Check: Professional references and background verification
Timeline: Most hiring processes complete within 2-3 weeks from application to offer.
Ready to Join PressTitan?
We’re always looking for talented people who share our passion for WordPress and excellent customer service. Even if you don’t see a position that perfectly matches your background, we’d love to hear from you.
To Apply:
- Send your resume and a brief cover letter explaining why you’re interested in PressTitan
- For technical positions, include links to your GitHub, portfolio, or relevant work samples
- For sales/customer-facing roles, describe your experience with WordPress or web hosting
Email: careers@presstitan.com
Subject Line: [Position Name] – [Your Name]
We’re an equal opportunity employer committed to building a diverse and inclusive team. All qualified applicants receive consideration regardless of race, religion, gender, sexual orientation, age, disability, or veteran status.
Questions about these positions or working at PressTitan? Contact our hiring team at careers@presstitan.com